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We'd love to hear from you

Whether you have a question about an order, a product, or just want to say hello, the Pantry & Beyond team is here to help.

Send us a message

Have a question about your order? Include your order number so we can help you faster - you'll find it in your order confirmation email.

Order questions

Please include your order number in your message so we can help you faster. You can find it in your order confirmation email.

Shipping & tracking

Once your order ships, you'll receive a tracking number by email. Please allow 1–2 business days for tracking information to update.

Shipping policy →

Returns & refunds

Not completely satisfied? See our refund policy for information on returns, exchanges, and refunds.

Refund policy →

Response times

Monday–Fridaywithin 24 hours
Looking for quick answers? Most questions are covered in our FAQ.